Terms of Service

Last updated: 29 October 2026

Welcome to Zentes Jewellery.

These Terms of Service apply to your use of zentesjewellery.com and to any purchase made through our website.

By accessing our website or placing an order, you agree to these Terms of Service.

Online Store Conditions

By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian to use it.

You may not use our products or website for any unlawful or unauthorised purpose.

Product Information

We make every effort to display product descriptions, colours, images and other details as accurately as possible.

However, colours may vary slightly depending on your screen settings, device and lighting conditions.

Product descriptions and prices may be changed at any time without notice.

Pricing

All prices are displayed on our website and may change from time to time.

We reserve the right to correct pricing, product information or availability errors.

If an order is affected by an obvious pricing or product information error, we may contact you to correct the issue or cancel the order and provide a refund where applicable.

Orders

By placing an order, you confirm that all information you provide is accurate and complete.

Once you place an order, you will receive an order confirmation by email.

Receiving an order confirmation does not necessarily mean that your order has been finally accepted if there is an issue with payment, stock availability, pricing, shipping details or suspected fraudulent activity.

Order Refusal or Cancellation

We reserve the right to refuse, cancel or limit an order where necessary.

This may include situations involving:

Incorrect customer information
Payment issues
Suspected fraud
Product unavailability
Pricing or publishing errors
Unusual order activity

If we cancel an order after payment has been received, we will issue a refund using the original payment method.

Shipping

Shipping timeframes are estimates only.

Please refer to our Shipping Policy for full information about processing times, delivery estimates and direct shipping from our fulfilment partners.

Some orders may be shipped directly from our suppliers, including suppliers located outside Australia.

Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy.

Nothing in these Terms of Service limits your rights under Australian Consumer Law.

Payment

We accept secure payment methods available at checkout.

These may include credit or debit card, Apple Pay, Google Pay, Shop Pay, PayPal and other available payment methods.

By providing payment information, you confirm that you are authorised to use the selected payment method.

Account Information

You agree to provide current, complete and accurate account, billing and shipping information for all purchases made through our website.

If you create an account, you are responsible for keeping your account details secure.

Website Content

All content on this website, including text, images, graphics, logos, product descriptions and design, belongs to Zentes Jewellery or its respective content providers.

You may not copy, reproduce, distribute or use our content without prior written permission.

Prohibited Uses

You may not use our website:

For unlawful purposes
To violate applicable laws or regulations
To infringe our intellectual property rights
To transmit harmful code, viruses or malware
To collect personal information from others without permission
To interfere with the security or operation of the website
To provide false or misleading information

Third-Party Tools and Links

Our website may provide access to third-party tools, services or links.

We are not responsible for third-party websites, services, content or policies. Your use of third-party websites or services is at your own risk.

Limitation of Liability

To the maximum extent permitted by applicable law, Zentes Jewellery is not liable for indirect, incidental, special or consequential damages arising from your use of our website or products.

This does not exclude any rights or remedies that cannot legally be limited or excluded.

Indemnity

You agree to indemnify and hold harmless Zentes Jewellery from any claim or demand arising from your breach of these Terms of Service, applicable law or the rights of a third party.